Books : Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict (Joint Publication in the Jossey-Bass Management Series and t)
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Type of bind: Hardcover
Dewey Decimal Number: 658.4
EAN num: 9781555421250
ISBN number: 1555421253
Label: Jossey-Bass
Manufacturer: Jossey-Bass
Quantity: 1
Page Count: 232
Printing Date: November 25, 1988
Publishing house: Jossey-Bass
Sale Popularity Level: 233902
Studio: Jossey-Bass
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Product Description:
Build Conflict Control Into Your Organization
Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.
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